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Right of withdrawal



The customer is granted a right of withdrawal for 10 calendar days after receipt of the goods. The deadline is deemed to have been met if the customer sends the written revocation by email ( or letter (Kil Epox Shop, Breitschachenstrasse 5 ,9032 Engelburg) within the deadline. The revocation does not require justification.

Exercising the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 10 calendar days in their original packaging, complete with all accessories and together with the delivery note to the return address given by Kil Epox Shop in the imprint. Returns to Kil Epox Shop are at the expense and risk of the customer. Any payment already made will be refunded to the customer within 30 calendar days, provided Kil Epox Shop has already received the goods back or the customer can provide proof of shipment.

Kil Epox Shop reserves the right to demand reasonable compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss of value from the purchase price already paid or to invoice the customer.

No right of withdrawal is granted in the following cases:

If the contract has an element of chance, namely because the price is subject to fluctuations over which the provider has no control.

If the subject of the contract is a moveable item which, due to its nature, is not suitable for return or can spoil quickly;

If the contract relates to a movable item that is made to the consumer's specifications or is clearly tailored to personal needs;

If the subject of the contract is digital content and this content is not made available on a hard disk or if the contract is to be performed in full by both parties immediately;

If the contract relates to a service and the contract is to be fully performed by the provider with the prior express consent of the consumer before the withdrawal period has expired.

In the areas of accommodation, transport, delivery of food and beverages and leisure activities, if the provider undertakes, when concluding the contract, to provide the services at a specific time or within a specified period of time.


For questions before and after your purchase:

Kil Epoxy Shop, Breitschachenstrasse 5, 9032 Engelburg,  





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